Privacy Policy
At ELAVORA™, we take your privacy seriously. We only collect and use personal information that is necessary to process your orders, provide customer support, and improve your experience with us.
When you place an order or contact us, we may collect information such as your name, billing and delivery address, email address, and telephone number.
We use your information to:
- Process and fulfil your orders
- Arrange delivery and provide tracking information
- Send order confirmations and important updates
- Respond to customer enquiries and provide support
- Improve our website, products, and customer experience
We do not sell your personal information to third parties. Where necessary, we may share relevant information with trusted service providers, such as payment providers, delivery companies, and technology providers, solely to help us process your order and operate our website.
We take reasonable steps to keep your personal information secure and only retain it for as long as necessary for the purposes for which it was collected or where we are legally required to do so.
Your Rights
Depending on the circumstances, you may have the right to request access to, correction of, or deletion of your personal information. You may also have other rights under applicable UK data protection law.
If you have any questions about how we handle your personal information, please contact us using the details provided on our website.